Product Quality Complaints

France

If you want to submit an inquiry regarding a Substipharm product and/or its indications:

Please contact by email at qadistribution@substipharm.com

Italy

If you have a complaint about the quality of a Substipharm product marketed in Italy: Please contact us at the following email address: customer-italy@substipharm.com

Se ha una segnalazione o un reclamo sulla qualità di un prodotto Substipharm commercializzato in Italia: La invitiamo a contattarci al seguente indirizzo di posta elettronica: customer-italy@substipharm.com

Luxembourg

For any product complaint notifications related to Substipharm medicines marketed in Luxembourg, please contact

Tel : 80024806

Email : substipharm@productlife-group.com

Portugal

For any product complaint notifications related to Substipharm medicines marketed in Portugal, please contact

Tel : 800833006

Email : substipharm@productlife-group.com

Ireland

For any product complaint notifications related to Substipharm medicines marketed in Irelande, please contact

Tel: 1800300170

Email: substipharm@productlife-group.com

Spain

For any product complaint notifications related to Substipharm medicines marketed in Spain, please contact

Tel : 900993317

Email : substipharm@productlife-group.com

Germany

For any product complaint notifications related to Substipharm medicines marketed in Germany, please contact

Tel : 08001801783

Email : substipharm@productlife-group.com

Belgium

For any product complaint notifications related to Substipharm medicines marketed in Belgium, please contact

Tel : 080077098

Email : substipharm@productlife-group.com

Netherlands

For any product complaint notifications related to Substipharm medicines marketed in Netherlands, please contact

Tel : 08000228089

Email : substipharm@productlife-group.com

Austria

For any product complaint notifications related to Substipharm medicines marketed in Austria, please contact

Tel : 0800298153

Email : substipharm@productlife-group.com

United Kingdom

For any product complaint notifications related to Substipharm medicines marketed in in in the United Kingdom, please contact our third-party provider:

PRODUCT LIFE Limited

Tel : +44(0) 1223 395 301

Fax : +44(0) 1223 395 302

Email : pv@productlife-group.com